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How to avoid a failed M365 implementation?

"25% of technology projects fail, 20% provide no profit realization, and as many as 50% need massive rework the moment the project is finished.

54% of IT projects that fail are due to project management, while only 3% are due to technical challenges"

Forbes Magazine

Gartner stated in 2012 that "IT projects are 80% about culture and 20% technology," and this quite clearly explains the challenge businesses have if their Microsoft 365 implementation relies on that users figure out how to use the tools and applications themselves.