MicrosoftPurview
About
Back to Customer StoriesCase Study

AI and Agent Readiness at Global Shipping Company

Building a secure foundation for Copilot and future AI at a global shipping company with Microsoft Purview and Infotechtion.

2025

Building a Secure Foundation for Copilot and Future AI

A global shipping company with operations across vessels, terminals, and regional offices partnered with Infotechtion to strengthen data protection, improve information governance, and prepare for Microsoft Copilot and future AI agents.

Microsoft Purview was selected to help protect sensitive information, reduce oversharing risk, improve lifecycle governance, and support responsible AI adoption. The customer is now planning to test Microsoft E7 to help establish stronger governance and control for the next wave of AI agent adoption.

Global shipping company AI readiness with Microsoft Purview

Business Challenges

  • Limited visibility into sensitive business data
  • Growing Shadow AI and oversharing risk
  • Demand for Copilot and AI automation without enough guardrails
  • Legacy OpenText content management reducing AI effectiveness

Solution

Infotechtion delivered a focused program including:

  • AI Policy and Procedure
  • Data Management Policy and Procedure
  • Microsoft Purview for Information Protection, DLP, Lifecycle Management, Risk visibility, Data Map, and Data Catalog
  • AI and Agent-ready information architecture

Infotechtion Data Security as a Service

Infotechtion's Data Security as a Service (DSaaS) gave the customer an operating model with roles and responsibilities for monitoring and continuous improvement, not just a one-time implementation. It helps the organization continuously reduce risk, strengthen governance, improve Purview maturity, and adapt controls as AI, data, and business needs evolved.

Outcomes

  • Improved readiness for Copilot and future AI and Agents
  • Reduced oversharing and Shadow AI risk
  • More consistent data protection across operations
  • A clearer roadmap for maturing AI and Agent governance

Next Steps

Please contact us for a free consultation or a demonstration.

Share this case study
Get in Touch

Contact us for a free consultation or to schedule a demonstration.

By submitting this form, you agree that Infotechtion may store your details and contact you regarding your inquiry. You may opt out at any time.